Cdtronix is VAT Registered # GB 942 9501 15. All Product Prices Displayed on our Website Include VAT @ (17.5%)
Payment methods accepted;
A) Mastercard, Visa, Visa Debit, Maestro, Solo & we now accept telephone payments & orders. "Cdtronix" will appear on your statement. (2% Surcharge will be added for credit card orders placed over the phone, this charge is not added if you order online) We use HSBC Merchant Bank Services to Process all card payments.
B) Google Checkout (Credit & debit cards via Googles secure payment gateway)
C) Paypal. (We will only ship orders to confirmed postal addresses)
D) Bank Transfer or an Uncrossed postal order made payable to "CDTRONIX" sent to Cdtronix, 282 Point Clear Road, St Osyth, Clacton On Sea, Essex, CO16 8JT. (Items will not be sent until payment has cleared, any cheques that are returned to us as "Bounced/Unpaid" will incurr a £25 Admin fee)
D1) Bank Transfers for any country other than the UK will Incurr a £10 transfer fee.
Collections
UK Shipping Charges
Please Note: Prices are approx as different shipping methods can be chosen.
£1.95-£3.50 (Outlet Plates,Bolts, Connectors etc)
£3.95 (Remote Controls/Cables/Leads etc)
£4.95 (Viewing Cards & Cams)
£5.95 (Viewing Cards sent Special Delivery)
£8.95 (Receivers/Dishes/Wall mounts etc)
£13.95 (Dish Packs with Receivers)
FREE Shipping Offer
Free Shipping is offered for online orders with a minimum order value of £50. This offer applies to Web orders only and deliveries for this offer are limited to England, Wales & Scottish Lowlands Only. This is a limited offer and we reserve the right to end this offer at any time without notice.
Installation Terms
For installations we will expect payment in full when the job is complete, this by means of either cash or credit/debit card payment. We only accept cheques before installation takes place subject to clearance. With some higher value installations we may sometimes ask for a 20% deposit 7 days in advance of the arranged installation date, with the balance due day of completion with payment methods mentioned above. If for any reason the installation date cannot take place as originally planned, then we will either offer you a new installation date, or your deposit refunded in full. All installation work by means of cables laid, dish installation & equipment supplied are guarnteed for 1 year. (Any storm or severe weather damage to the dish alignment does not apply, Please see Main terms and conditions for full Terms.
Returns & Refunds
Items returned for a refund are fully accepted providing that;
a) Items are returned within 7 Working days from date of purchase.
b) Items are unopened, unused & in original packaging.
c)The buyer is responsible for postage costs when returning items. Shipping charges will not be refunded under any circumstance.
d) Items returned to us after 7 working days with no faults OR have been used will not be accepted for a refund. This is at the managers decision and each case is different and will be dealt with accordingly under the circumstances. If the manager decides to accept the item back for a refund then a 20% Restocking fee may apply.
e) Items ordered in error and sent back for a refund will incur a 20% Re-stocking fee. Postage costs are Non refundable.
f) Items purchased under our FREE Shipping Offer then returned for a refund will automatically void the Free Shipping offer and any refunds paid back to the customer will be minus shipping & handling fees incurred by us.
g) We Reserve the right to decline a return & ask for proof of ID if required.
Offical Viewing Cards cannot be accepted for refunds once card has been activated.
Thankyou, any questions then please feel free to contact us.
Collections can be made by appointment only.